We are here to help with sizing, product questions, orders, and anything else you need before or after you buy. Reach out and a member of our team will get back to you.
Get in touch
- Email - support@medicompression.com. During business hours we aim to reply within an hour. On weekends, expect a response within 24 hours.
- Phone - 888-424-3646
- Hours - Monday to Friday, 9:00 AM to 5:30 PM ET
What we can help with
- Sizing and fit - if you have your measurements and are unsure which size to order, send them over and we will help you match them to the right size chart.
- Product questions - compression levels, styles, fabrics, colors, and which garment suits your situation.
- Order status - tracking, changes, and delivery questions. Have your order number ready if you have one.
- Returns and exchanges - what qualifies, and how to start the process.
- HSA and FSA - using health spending accounts for your order.
Before you write
A few questions come up often enough that the answer may already be waiting for you. Our FAQ covers sizing, wear, care, and ordering. If you have not measured yet, our measuring guide walks through it in about five minutes, and having your ankle and calf measurements ready makes any sizing conversation much faster.
Clinical and wholesale enquiries
If you are a clinician, fitter, or retailer looking to carry medi compression, visit medi USA's dealer solutions page for information on becoming a dealer partner, including training, merchandising and market development support. Clinicians can also find education and training programs on the medi USA site.
Mailing address
Aleva Stores, LLC
1840 Enterprise Dr.
Rochester Hills, MI 48309
Please do not send returns to this address without contacting us first. We will provide return instructions and confirm where to ship.